Research & case studies

Read closely.
Think practically.

Research on how organizations work, what happens when their systems fail, and what it takes to change them.

We read the original research before recommending a change.

Our edge is that we read the source material directly and regularly, with the question every operator actually has in mind: what does this change about how the work gets done?

Frontier

AI labs, end to end

OpenAI, Anthropic, and the rest. Read across their product announcements, interpretability work, and formal research. The leading indicator for what's about to be deployable in client workflows, and what's about to be unsafe in them.

Annual

Bain, McKinsey, Deloitte. Every year, end to end

Read with an operator's eye, not a strategist's. We look past the trend lists for the operating-model gap that determines who actually captures the gain.

Historical

Case studies we keep returning to

Some operating-model lessons travel decades. We catalog the historical scale events (Tesla 2018, WeWork 2019, others) that still shape how we design for clients today.